Privacy Policy
Welcome to SmartPet
At SmartPet, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping and billing address, payment information, and any other details you provide when making a purchase or contacting us.
- Account Information: If you create an account with us, we will collect your username, password, and other account details.
- Browsing Information: We collect information about your interactions with our website, including IP address, browser type, pages visited, and cookies.
2. How We Use Your Information
We use the information we collect to:
- Process Transactions: To process and fulfill your orders, including sending confirmation emails and updating you on the status of your orders.
- Customer Support: To provide customer service and support, respond to your inquiries, and address any issues or concerns.
- Personalization: To personalize your shopping experience by displaying products and content that match your interests and preferences.
- Marketing: To send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
- Website Improvement: To analyze website usage and improve our website, products, and services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.
- Legal Requirements: If required by law or in response to a legal request, we may disclose your information to authorities or other relevant parties.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and other industry-standard security protocols.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and Update: Access and update your personal information by logging into your account or contacting us directly.
- Delete: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Smartpet-eg
Email: info@smartpet-eg.com
Phone: (+20) 114 134 8500
Thank you for trusting SmartPet EG with your personal information. We value your privacy and are committed to protecting it.