Terms and Conditions

1. Definitions

• “Website” refers to SmartPet-EG.com.
• “We,” “Us,” and “Our” refer to SmartPet-EG.com and its owners and operators.
• “You” and “Your” refer to the user or viewer of our website.

2. Use of the Website

• You must be at least 18 years old to use this website.
• You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
• You must not use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

3. Account Registration

• To access certain features of our website, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• You are responsible for safeguarding your account information and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payments

• All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
• Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

• We aim to deliver products within the estimated timeframes; however, delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery.
• Shipping costs and delivery times may vary based on your location and the shipping method selected at checkout.

6. Returns and Refunds

• Please refer to our Returns and Refunds Policy for information on how to return products and request refunds. This policy is incorporated into these terms by reference.

7. Intellectual Property

• All content included on the website, such as text, graphics, logos, images, and software, is the property of SmartPet-EG.com or its content suppliers and protected by international copyright laws.
• You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from us.

8. Limitation of Liability

• To the fullest extent permitted by law, SmartPet-EG.com shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or other intangible losses resulting from the use or inability to use our website or services.
• Our total liability to you for any claim arising out of or relating to these terms or the use of our website shall not exceed the amount paid by you for the products purchased through our website.

9. Indemnification

You agree to indemnify, defend, and hold harmless SmartPet-EG.com, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the website or breach of these terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to These Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions about these terms and conditions, please contact us at:

SmartPet-EG.com
Email: info@smartpet-eg.com
Phone: (+20) 114 134 8500

Thank you for choosing SmartPet-EG.com. We hope you and your pets enjoy our products and services!